Managing Multiple Retell AI Accounts and Workspaces

Managing Multiple Users in One Workspace

If you have multiple team members who need access to the same workspace, the recommended approach is to invite them as users to a single workspace. This allows multiple email addresses to access the same workspace while maintaining unified billing and agent management.

Transferring Agents Between Accounts

If you need to move agents from one account to another, you can:

1. Download the agents from your original account

2. Create a new account with the desired email address

3. Upload the agents to the new account

Duplicate Accounts with Same Email

If you have accidentally created multiple accounts with the same email address (for example, one using email/password login and another using Google Sign-in), you can delete the unused account to avoid confusion. To delete a workspace:

1. Ensure you're deleting the correct account (verify the agents and settings first)

2. Follow the deletion process in the workspace settings